Privacy Policy
Last updated: 18 Sep 2026
This Privacy Policy explains how Clayhood ("we", "us") collects, uses and protects your personal information when you use our website.
Information We Collect
- Account information: name, email address, phone number and password.
- Order information: shipping address, billing details and order history.
- Usage data: pages visited, products viewed and interactions with the site, collected via cookies.
How We Use Your Information
- To process and deliver your orders, and communicate order status and tracking updates.
- To provide customer support and respond to enquiries.
- To send newsletters and promotional offers, only if you've opted in.
- To improve our products, website experience and prevent fraud.
Cookies
We use cookies to keep you signed in, remember items in your cart, and understand how visitors use our website. You can disable cookies in your browser settings, though some features may not work correctly.
Sharing of Information
We do not sell your personal information. We share order details only with shipping and payment partners strictly to fulfil your order.
Your Rights
You can access, update or request deletion of your account information at any time from My Account, or by contacting us at hello@clayhood.com.
Contact
If you have any questions about this policy, please contact us.